Terms of Use
Terms of Use

By using Ever Rich Duty Free Shop official website (www.everrich-group.com, "Ever Rich" or "this Website") and its provided services, you have read, understood and agreed to these terms of use.

The Terms of Use is originally written in Traditional Chinese. In case of discrepancies, the version in Traditional Chinese reserves all rights and prevails over any other translated versions.

1. Limited License

  • This Website gives you limited, revocable, non-assignable and non-exclusive license for your use and access of the website. The license only authorizes for personal use, not for commercial uses. You may not sell, resell or commercially use the license for any purposes.

  • Unless Ever Rich and/or relevant third-parties give you written permission, you may not save or use any trademarks, logos or other proprietary information on the website. (Including images, texts, web designs and coding.)

2. Rights

  • Ever Rich owns the copyright of this Website; all contents including trademarks, domain name, trade names, texts, images and any materials used on or incorporated into the website are owned by Ever Rich and/or the licensor(s). You are prohibited to use foregoing contents without a written permission from Ever Rich and/or the licensor(s). 

  • All contents of this Website including the copyright, intellectual property rights and other rights for building the website are owned and reserved by Ever Rich and/or the licensor(s).

3. Third-Party Fraud

Ever Rich is not liable for any unauthorized third-parties that reproduce Ever Rich's and its distributors' trademarks and intellectual properties. If you become aware of any unauthorized websites, please notify this Website immediately.

4. Links to External Sites

  • This Website is not liable for any loss or damage which may incur by downloading images or audio of other external sites or resources.

  • External sites and resources have their copyrights and intellectual property rights; this Website is not liable for your potential infringement.

  • This Website has no cooperation with other external sites; this Website is not liable for any losses or damages caused by other external sites or resources. Any trades and/or transactions on external sites or resources, this Website has no liability.

5. Pick-Up Location and How to Pick Up

  • When you purchase product(s) at our downtown stores or online (www.everrich.com), please pick up your product(s) at Ever Rich Service Center. Follow the Pick-Up Guide provided on the website.

  • When there is a change of itinerary and the pick-up date, time or location needs to be adjusted, please go to 'Apply for Pick-Up Change' on the website and fill out the application. (www.everrich.com does not provide the service of changing pickups.) If you are not able to apply for pick-up change on the website, please call our customer service, +886-800-098-668 (Mon-Sun, 8am-9pm) and a commissioner will help you.

6. Exchange/Refund and After-Sales Services

  • An inspection of your purchased product(s) is enforced when you visit our Service Center to pick up your purchase(s). By picking up and claiming the product(s), you agree to the quality of the product(s) to your satisfaction. This Website and Ever Rich Duty Free Online Shop (www.everrich.com) will not provide further exchange or refund services.

  • If after-sales services, such as warranty or maintenance are required, please email this Website and we will reply to you and provide you assistance. Additional service fee(s) or delivery fee(s) may apply.

  • Any disputes regarding defective product(s) or after-sales service(s), Ever Rich will apply all recorded transactions and relevant browsing data for such determination.

7. Comments and Feedbacks

Ever Rich welcomes your advice on our policies and feedbacks on the website. Any information, comments or advice sent to this Website will not be treated as confidential, private or trade secrets. By submitting such information, you agree to give permission to Ever Rich for utilizing the information. Unless judicial organizations or authorities exercise the laws and require the revealing of the information, Ever Rich will not use any information provided by you without a written permission.

8. iRich Club

  • iRich Club membership card is issued by Ever Rich. By following the Terms of Use, cardholders are entitled to the benefits of rewards programs. Ever Rich reserves the rights to change or terminate any benefits without notice.

  • When the cardholder of iRich Club receive his/her membership card, he/she should sign his/her signature on the back of the card and keep it well maintained and in good condition. The membership card is a property of Ever Rich's, should the membership card be damaged, lost or stolen, Ever Rich may not issue a new one.

  • Membership card, accumulative spending and rewards points are irrevocable; they may be redeemed only by the cardholder. Ever Rich will assume all rewards points are redeemed by the cardholder. In the case of a non-cardholder redeems rewards points, Ever Rich is not liable. The records of the accumulative spending and rewards points are shown in member's account. However, the records held by Ever Rich prevails.

9. Remedy & Indemnity

When you violate the Terms of Use, this Website may ask for remedies and/or indemnities; including but not limited to: processing fee(s), delivery fee(s), litigation fee(s), legal fee(s), administrative sanction(s) and/or third-party damage(s). 

10. The Effect of Any Provisions of the Terms of Use

You agree that if any provision of the Terms of Use is declared invalid by the judicial authority, it will not affect the validity of other terms.

11. Jurisdiction

The Terms of Use is governed and construed in accordance with the laws of Taiwan, and the Taipei District Court will be the court of competent jurisdiction for the first instance to resolve any legal matters arising from the Terms.


Last updated on February 22nd,  2018.